ASK helps you explore Lightcast labor market data, find relevant reports, and interpret insights using natural language questions. This FAQ explains how ASK works, what data it can access, and how it handles your conversation data.
About ASK
1. What is ASK?
1. What is ASK?
ASK is a conversational AI assistant that helps users more quickly access, understand, and apply the labor market data available in Analyst by asking questions in natural language.
2. How is ASK priced?
2. How is ASK priced?
ASK is offered as a complementary upgrade within Analyst, Talent Analyst, and Developer. Contact your Lightcast account representative to confirm availability and pricing details for your subscription.
3. What can I use ASK for?
3. What can I use ASK for?
You can use ASK to:
Find reports relevant to your questions.
Explore labor market data using natural language.
Identify patterns and trends in available data.
Understand insights from reports and visualizations.
4. Which Lightcast products and regions include ASK?
4. Which Lightcast products and regions include ASK?
ASK is available in Analyst, Talent Analyst, and Developer experiences for the US, UK, Canada, and Global. Availability can vary by product and subscription. ASK is not available in Alumni Pathways or Skillabi.
5. How does ASK work?
5. How does ASK work?
ASK uses your question, product context, and access permissions to identify relevant reports and data. It generates reports based on the information available to you and does not access reports or datasets outside your permissions.
6. What data can ASK access?
6. What data can ASK access?
ASK can access data included in your subscription and available within your Analyst instance. For example, if your subscription includes only US data, ASK cannot access global datasets outside your subscription.
7. Can ASK explain Lightcast methodology or data sources?
7. Can ASK explain Lightcast methodology or data sources?
Yes, ASK can explain Lightcast methodology and data sources using information from the Lightcast Knowledge Base. For additional guidance, see the ASK documentation in the Lightcast Knowledge Base.
8. Can ASK take actions without my confirmation?
8. Can ASK take actions without my confirmation?
Yes. After you submit a request, ASK can identify relevant reports, apply report inputs and filters, run the analysis, and generate responses or visualizations. ASK operates within your authorized product environment and does not independently initiate tasks outside your request. You can stop response generation and review the results and underlying sources.
9. What AI models does ASK use?
9. What AI models does ASK use?
ASK uses multiple AI models and providers to support different tasks. The models may change over time as Lightcast evaluates updates and performance.
Data and privacy
10. Is customer data used to train AI models?
10. Is customer data used to train AI models?
No. Customer data is not used to train, fine-tune, evaluate, or improve ASK models.
11. How is data protected?
11. How is data protected?
ASK uses security measures to protect data, including:
Token-based authentication.
Redaction of personally identifiable information.
Automated security validation testing.
12. Can I request deletion of conversation history?
12. Can I request deletion of conversation history?
Yes. Contact your Lightcast account manager to request deletion of your ASK conversation history.